Privacy Policy

Privacy Policy

WHY SUCH INFORMATION

Pursuant to Regulation (EU) 2016/679 regarding data protection (the “Regulation” or “GDPR”), this page provides information related to the processing of personal data of those users that consult or interact with the website of Lyalvale Express (the “Website”), accessible at the following address: www.lyalvaleexpress.com

 

DATA CONTROLLER 

The data controller is Lyalvale Express with legal offices in Lichfield, Staffordshire WS13 8XA (the “Data Controller” or the “Company”) which can be contacted at the following e-mail address: sales@lyalvaleexpress.com

 

CATEGORIES OF PERSONAL DATA PROCESSED

Web server data

The server and the IT systems used to operate the Website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols.

Such information is not processed in order to be associated to identified data subjects, however, because of their nature, such data could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes IP addresses or the domain names of the devices used by users who connect to the Website, as well as the URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user’s operating system and computer environment.

 

DATA VOLUNTARILY PROVIDED BY THE USER

The optional, explicit, and voluntary sending of messages to the contact addresses indicated on the Website, as well as the filling in and forwarding of the forms present on the same, entail the acquisition of the sender’s personal and contact data, necessary to reply, as well as all the personal data included in the communications, forms and curricula transmitted.

In particular, the Website collects and processes all the information provided by users using the “Contact us” and “Work with us” sections of the Website and, in particular, personal data, contact data, as well as any additional personal data contained in the request sent as well as information relating to work experience or training.

In case the user provides personal data (such as, for example, personal identifying data and contact details) for the subscription to the newsletter, the relevant personal data will be processed for the provision of the relevant service.

Should the user contact the Company, the Company will keep such correspondence for the period of time indicated in the privacy notice hereof.

 

PURPOSE AND LEGAL BASIS OF PROCESSING

With reference to browsing data, such data are used for the sole purpose of checking the proper functioning of the Website. The data could also be used by public security authorities to ascertain responsibility in the event of any computer crimes against the Website. Without prejudice to the foregoing, the data will be stored for the period of time provided for by the relevant legal regulations and, in any case, for the time strictly necessary to provide the user with the requested service and to ensure the transmission of the communication. For this purpose, the data are processed on the basis of Article 6.1 letter f) of the GDPR, i.e. for the pursuit of the legitimate interest of the Data Controller.

The Data Controller shall process the data voluntarily provided by the user for the purposes set out below:

  • management of personnel search and selection procedures and inclusion of the CV in the Company’s archive in order to be able to contact the user for possible future interviews, as part of personnel selection searches. For this purpose, the data is processed on the basis of Article 6.1 letter b) GDPR, as it is necessary for the execution of pre-contractual measures taken at the request of the user;
  • to follow up on user requests received through the “Contact Us” section of the Website. For this purpose, the data are processed on the basis of art. 6.1 letter b) GDPR, as necessary for the performance of a contract to which the user is a party or for the execution of pre-contractual measures taken at the request of the same;
  • sending information material, advertising material or commercial communications related to the Company’s activities. For this purpose, the data are processed on the basis of art. 6.1 letter a) GDPR, where the user has given his/her consent by ticking the appropriate box in the [please indicate in which section of the Website the consent will be collected]. It should be noted that the Company may use the user’s email address in order to send information on its services and initiatives, including under the conditions provided for in Article 130 paragraph 4 of Legislative Decree No. 196/2003, as amended by Legislative Decree No. 101/2018 (“Privacy Code“);
  • to comply with legal obligations, including the obligation to cooperate with public security authorities, where required. For this purpose, the data is processed on the basis of Article 6.1 letter c) GDPR, as it is necessary for the fulfilment of a legal obligation to which the Data Controller is subject.

Specific information is published in the “Work with us” and “Newsletter” sections of the Website, which are designed, respectively, to manage the sending of applications and the management of the newsletter service [links to the privacy policies of the two sections to be inserted].

The provision of data by the user for the “Work with us” and “Contact us” sections is necessary to provide the requested service. On the other hand, the provision of data for marketing, commercial and advertising purposes and subscription to the newsletter is optional.

 

 

COOKIES

Cookies are small text files that are placed on the devices you use to browse the internet and thus when you visit websites. Cookies, in particular, allow a website to (i) recognize the device with which the user accessed the website; (ii) track the user’s navigation through the different pages of a website; (iii) identify returning users.

Cookies are used for a variety of purposes including, but not limited to, to ensure the efficient operation of websites and to provide information to website owners.

The setting of third party analytics and targeting cookies, whose purpose is to improve user experience on the Site and collect useful information, is optional. We will not set these cookies unless you enable them through the Cookie Banner that appears when you log in to the Website. For more detailed information on the cookies we use, please see and read our cookie policy at the following link [link to the cookie policy to be inserted].

 

RECIPIENTS OF THE DATA

The processing will be carried out by the employees and collaborators of the Data Controller, expressly and duly authorized to process data for the pursuit of the purposes indicated above.

In addition, in certain cases, personal data may also be communicated to suppliers, contractors, consultants and appointees who carry out maintenance operations on the contents of the website or activities for the provision of certain functions or services related to it. Recipients will only have access to personal information to the extent required to perform their functions, subject to certain contractual confidentiality obligations. In any case, the recipients of the data may only process the same following their appointment as external data processors by the Data Controller, pursuant to Article 28 of the Regulation.

 

INTERNATIONAL TRANSFERS

In consideration of the existence of computer links and/or correspondence with the recipients, personal data may also be transferred outside the European Economic Area (EEA) and precisely to the territory of the United States. In this case, the Company ensures that the transfer of data will be carried out on the basis of adequate guarantees, pursuant to Articles 45-47 of GDPR as well as according to the indications of the European Data Protection Board.

In particular, in the event of transfers to the United States, standard contractual clauses will be adopted, as indicated by the European Committee for the Protection of Personal Data. For further information, please contact the Company at the e-mail address indicated below.

DATA RETENTION

The period of data retention depends on the purposes for which the data is processed and therefore this period of retention may vary. In any case, personal data will be kept for the time necessary (i) to search for professional positions in line with the candidates’ profiles as resulting from the curricula sent as well as from the information sent through the form; (ii) to manage specific requests made by the user through the “Contact us” section; (iii) until the user’s consent is revoked for the purposes referred to in letter c) of the paragraph entitled “Purposes and legal basis of the processing” of this policy, or, until the right to opt-out is exercised. In the absence of revocation, the data will be processed for a maximum period of 24 months; (iv) for the purpose of asserting rights in court; as well as (v) as required by applicable laws.

 

DATA SUBJECTS RIGHTS

Users, as data subjects, have the right to exercise the rights set out in Articles from 15 to 21 of the GDPR. In particular, these rights consist in:

receiving confirmation of the existence of the user’s personal data and access to their content (access rights);

updating, modifying and/or correcting personal data (right of rectification);

requesting the deletion or limitation of data processed in violation of the law, including data whose storage is not necessary in relation to the purposes for which the data were collected or otherwise processed (right to erasure and right to limitation of data processing);

objecting to the processing (right to object);

withdrawing consent, where given, without prejudice to the lawfulness of the processing based on the consent given before the withdrawal (right to withdraw consent);

requesting the Data Controller to transfer the data directly to another controller (right of portability).

These rights may be exercised by sending a request to the Data Controller at the following e-mail address: sales@lyalvaleexpress.com

RIGHT TO LODGE A COMPLAINT

Interested parties who believe that the processing of personal data relating to them carried out through this Website is in breach of the provisions of the Regulation, have the right to lodge a complaint with the National Supervisory Authority, as provided for by Articles 13 and 77 of the Regulation itself, as well as in Article 140 bis of the Privacy Code, or to take legal action pursuant to Article 79 of the Regulation.

 

1. COMPETITION TERMS AND CONDITIONS

1.1 These terms and conditions are our “General Terms” and they apply to every “Competition” that we, Lyalvale Express Limited, administer.

1.2 Each Competition will also have its own specific terms and conditions explaining how to enter, what the opening/closing dates are, what the Competition winner’s prize will be etc. These “Specific Terms” will be published in the relevant magazine and/or published on the website of the magazine that is promoting the particular Competition.

1.3 You should always read these General Terms together with the Specific Terms. If any Specific Terms conflict with these General Terms, the Specific Terms will take precedence.

1.4 We may change these General Terms at any time so you should check this page regularly for any changes. Changes will apply from the date that they are published on this page.

1.5 By entering any Competition you are accepting that you will be legally bound by these General Terms and the applicable Specific Terms.

1.6 We recommend you print or save a copy of these General Terms for future reference during the Competition.

2. THE PROMOTER OF EACH COMPETITION

2.1 The “Promoter” of a Competition is the person legally responsible for administering it. For our Competitions this will always be: Lyalvale Express Limited

2.2 Generally, Lyalvale Exress Limited will be the Promoter of Competitions administered by our magazines, but if you are unsure you should check who the Promoter is in the Specific Terms.

2.3 If you have any concern in relation to any of our Competitions, you can contact us by:
a. first, contacting the publication which promoted the competition using the contact details provided in the Specific Terms; or
c. if you are not satisfied with the initial response from the publication, please contact or write to the relevant Promoter at: Lyalvale Express Limited, Lichfield, Staffordshire WS13 8XA. In all correspondence please state the name of the Competition, the name of the print publication or webpage, which promoted it, and (where applicable) details of the initial response.

3. ELIGIBILITY RULES FOR OUR COMPETITIONS

3.1 Unless we impose a particular age limit for a Competition, they are open to all persons aged 18 and over who are resident in the UK at the date of their entry.
3.2 Where Competitions are open to children (aged 15 or younger) and/or young persons (aged 16 or 17), the age requirements will be publicised to entrants in the applicable Specific Terms.
3.3 Certain Competitions may have additional eligibility requirements such as valid passports, visas, driving licences, good physical health etc. All eligibility requirements will be detailed in the applicable Specific Terms
3.4 Whether any eligibility requirement has or has not been met is always at our sole discretion and we may require evidence or confirmation from entrants before awarding prizes.
3.5 Lyalvale Express Limited employees and their immediate families (and the employees of any third party sponsors, prize providers or their immediate families) may not enter any Competition.

4. ENTRY AND ENTRY METHODS

4.1 Premium rates: Some Competitions may be entered by premium rate calls or texts. We will clearly identify when this is the case and the following additional conditions will apply to such Competitions:

a. you should always have the bill payer’s permission to enter using a premium rate method;

b. we will always state the amount of any additional cost to your normal cost of calling or texting as accurately as possible. However, network providers may charge varying amounts for these types of call, so the total cost of your call may be more than we state. We encourage you to check with your network provider;

c. invalid or unsuccessful entries made via these methods may still be charged. Entries that are submitted before lines open or after lines close will not be entered in the Competition but you may still be charged for your call or text

d. where entry is by telephone, entries that are submitted before lines open or after lines close will not be entered in the Competition but we cannot guarantee that entrants will not be charged for the call or text made.

e. where a Competition asks you to enter using SMS, you need to have a compatible phone and be using a network provider that permits text messages to our premium rate number. SMS entries are deemed to be received on arrival, not when they are sent from your handset. SMS entries must be sent to the correct number or short code and must include the correct keywords or other answer format set out in the Specific Terms. Entries, which fail to do, so will be invalid; we will always comply with the Phone-paid Services Authority (“PSA”) code of conduct in relation to premium rate competitions. PSA is the UK regulator of premium rate services and you can access their details here: http://psauthority.org.uk/for-consumers. Any data collected from entrants by PSA may be used by PSA for regulatory purposes.

4.3 Online Giveaway Competitions:
are free to enter. You simply need to visit one of our participating websites and enter by following the on-screen instructions. You will be asked to give your email address and then click onto the ‘Enter This Giveaway’ button to enter the competition. Multiple entries are accepted for giveaway competitions on these giveaway sites. You will be asked to complete a question before entering your email address – this helps us to ensure that entries received are from true competition lovers and not from computer generated programmes otherwise known as ‘robots.’ We reserve the right to offer multiple giveaways simultaneously on our various websites. There is a limit of one (1) entry per person and/or email address per day, per URL on which the Online Giveaway is displayed. Online Giveaway Competitions are open to residents of the UK (including Channel Islands &Eire).

4.4 Deficient entries: In all Competitions, we reserve the right to reject any entries that are incomplete, incomprehensible, damaged or otherwise deficient. We also reserve the right to reject entries that are unlawful, indecent, racist, inflammatory, defamatory or which we consider to be otherwise harmful. We accept no responsibility for any late, lost or misdirected entries including but not limited to texts, calls or emails not received due to technical disruptions, network congestion, loss in service of online entry mechanisms, computer error in transit or any other reason. Proof of posting of any postal entry will not be proof of our receipt of that entry. We cannot enter into correspondence with entrants who experience difficulties with entering online.

4.5 Automated Entry: The use of any automated entry software or any other mechanical or electronic means that permits any person to enter any Competition repeatedly is prohibited.

4.6 Names: Entrants must enter Competitions using their legal name once only. We reserve the right to disqualify any entrant who uses multiple names and to require them to return any prize they may have won.

4.7 Multiple Entries: Unless otherwise permitted pursuant to the applicable Specific Terms or unless it is an Online Giveaway Competition, no person may enter any Competition more than once and persons may not enter or participate as part of a syndicate or on behalf of any other person, syndicate, group, society or company. If we suspect that an individual has set up a fake email address and/or social media page to circumvent this rule, we reserve the right to disqualify all entries that we reasonably believe were generated by that individual.

4.8 Prize Limits: There is no limit on the value of a single prize that may be provided to the individual winners of a Competition. However, no person or persons at the same residential address may win more than one prize valued at £500 or more via any of our Competitions in any six (6) month period.

4.9 Retrospective Effect: Where an entrant or prize winner has been found to be in breach of any of the terms and conditions of a Competition and in particular where a person is in breach of the entry restrictions set out in paragraphs 4.6 to 4.9 above, we may still enforce our right to disqualify that person and require the return or reimbursement to us of any prize even where a prize has been awarded and/or actually provided to the entrant or prize winner in question.

4.10 Inappropriate Behaviour: We reserve the right to disqualify an entrant, or to refuse or withdraw a Prize, if an entrant or a winner threatens or abuses one of our employees, or otherwise conducts themselves in a manner that we reasonably regard as inappropriate, offensive or unlawful.

5. PRIZES

5.1 We reserve the right (when reasonably required to do so) to replace the stated prizes with prizes that we consider to be of broadly equivalent value. We offer no cash alternative for non-cash prizes and prizewinners must accept prizes in the form offered. Where a prize is won by a person younger than 18, we reserve the right to award the prize to the prize winner’s parent or guardian on behalf of the prize winner.

5.2 All prizewinners will be notified that they have won a prize within twenty eight (28) days of the closing date of the Competition via at least one of the following methods:
a. by telephone;
b. by email;
c. in writing;

5.3 Prizes will be despatched to the winners via the UK mail service, unless otherwise stated. We will not be liable for any prizes, which are lost, delayed, or damaged in the post for reasons beyond our reasonable control. Further details will be set out in the Specific Terms and/or given to winners when they are notified that they’ve won.

5.4 Prizes will only be delivered to an address within the UK. Should a prizewinner’s contact details change, it is their responsibility to notify us or the contact person(s) detailed in the Competition’s Specific Terms.

5.5 We reserve the right to request proof of a prize winner’s identity in the form of a passport or driver’s licence and proof of address in the form of a utility bill. In the event that a prizewinner cannot provide us with proof of identity and/or address that is reasonably acceptable to us, we may withdraw the prize and select another prizewinner.

5.6 All prizes are subject to availability, non-transferable and non-exchangeable. Where prizes consist of entry tickets, attendance at events, holidays and similar time-specific benefits, they must be taken on the dates specified by us (or any relevant third party provider). Prizewinners will forfeit any element of their prize that they do not take at the time stipulated in the Specific Terms. No cash will be awarded in lieu of that prize or any part of it.

5.7 Any tax or other charges payable as a result of a prize being awarded or received will be the responsibility of the winner. Winners should seek independent financial advice prior to accepting a prize if this is a concern.

5.8 We make no representation or warranty in relation to prizes provided and to the fullest extent permitted by law we shall have no liability to you in relation to any prize, its fitness for purpose, merchantability or otherwise. We reserve the right to disqualify entrants from entering our Competitions or prizewinners from receiving their prizes where any such person engages in unsafe, illegal, unsociable or inappropriate behaviour.

5.9 All stated prize values are at the supplier’s recommended retail price in pounds sterling and are, to the best of our knowledge and belief, correct at the time of printing. We take no responsibility for any fluctuations in prize values. We award cash prizes in the form of a cheque in the name of the prizewinner. Any other arrangement will be at our discretion.

5.10 No additional, further or other costs or expenses are included in any prize unless stated. For example, the costs of transport to and from a venue for an event are not included and any accommodation prize includes basic room charge only.

5.11 Third party suppliers of prizes may also often stipulate their own terms; conditions or restrictions and all prizewinners agree to be bound by these. Subject to paragraph 19.2, Lyalvale Express Limited shall have no liability in relation to any prize provided by a third party provider.

6. HOLIDAY PRIZES

6.1 Due to their complexity, these additional terms apply to holiday prizewinners and (if the holiday is for the prize winner ‘plus guest(s)’) any travelling companion that accompanies the prizewinner on the holiday as their “Guest”.

6.2 Unless otherwise stated in the Specific Terms, holiday prizes:
a. do not include insurance. It will be the responsibility of each prize winner (and, if applicable, each Guest that accompanies them) to take out at his or her own cost all relevant insurance (including but not limited to health and travel insurance, insurance for theft, loss and damage to property), which may be required or prudent to obtain;
b. consist of flights and accommodation only and do not include airport departure or government taxes, spending money, airport transfers or other expenses. These must be paid by the prize winner (and their Guests);
c. must be taken within six (6) months of the closing date of the relevant Competition or the prize will lapse; and
d. are also usually subject to the prize provider’s terms and conditions, which will apply to the prize winner (and their Guests) as well.

6.3 It is the responsibility of the prize winner (and, if applicable, each Guest that accompanies them) to ensure their ability to travel to their holiday destination and return home and, in particular, to:
a. ensure that they have a valid passport endorsed with all relevant visas and with expiry date no less than six (6) months following the proposed dates of travel or such other duration as may be required by any relevant regulation. These passports, and their holders, must not be subject to any restrictions on their rights to travel to and from the applicable country or countries. Passport control and in-country authorities may reserve the right to refuse entry to prizewinners and/or their travelling companions;
b. check any travel advisories issued by the Government and determine whether they wish to accept the risk of travelling to the holiday destination;
c. obtain any inoculation and comply with any health regulations required by any holiday prize destination country;
d. comply with the terms and limitations of airlines, other transport providers, and the venues involved in the provision of any holiday prize, including any insurance policy relating to the holiday. In particular, entrants must comply with all health and safety guidelines and instructions and all applicable legal and regulatory requirements; and
e. where the United States of America is a holiday prize destination, to apply for an Electronic System for Travel Authorisation (ESTA) for each person that is travelling. Applications must be submitted no later than three (3) days prior to the departure date. Should both the winner and their Guest(s) not lodge this form within this time, they will be ineligible to enter the United States of America and will therefore forfeit their holiday prize.
6.4 We will not be responsible for any loss or damage suffered by any prize winner (and/or any Guest that accompanies them) that arises out of their failure to arrive at any holiday destination or return home from any holiday destination, nor will we have any obligation to substitute an alternative prize, cash equivalent or other compensation where a prize winner (and/or their travelling companion) is unable to travel to any holiday destination or fails to redeem a holiday prize for any reason.

7. EVENTS PRIZES

7.1 Where the prize for any of our Competitions involve the winner’s attendance at (or tickets to) an event, the prize winner acknowledges that we are not liable or responsible if any part of the event is cancelled, varied or rescheduled for any reason. If this means that the winner (and/or any accompanying guests) cannot attend the relevant event, we shall be under no obligation to provide any cash or alternative tickets.

7.2 If a Competition that you participate in or a prize that you win involves travel, stunts or physical challenges you should notify us of any medical condition that you (and, if applicable, your Guests) have and at our absolute discretion we may require you (and your Guests) as a condition of entering the Competition or receiving the prize to:
a. submit to a medical examination by a medical practitioner approved by us and obtain medical clearance to participate in the Competition and/or redeem the prize; and/or
b. execute a legal document to exonerate us from liability in a form prescribed by us in order to participate further in the Competition and/or redeem the prize.

7.3 Where prizes comprise or include “meet and greet” elements with celebrities, the prize may be subject to the availability of the celebrity in question and we will have no liability for any inability or failure of any prizewinner to attend any “meet and greet” session offered on any date nor will we offer any alternative prize or cash alternative or compensation for such failure.

8. UNCLAIMED PRIZES

8.1 All prizes must be claimed within twenty-one (21) days of our notification of winning unless otherwise stated,

8.2 We reserve the right to award prizes unclaimed after these periods to alternative prizewinners or not to award them at all.

8.3 If you call to claim a prize from a “withheld number” line you must provide us with your contact details: otherwise we may be unable to contact you and you may as a result forfeit your prize.

9. PUBLICITY AND PERSONAL INFORMATION

9.1 The personal information supplied by entrants when entering our Competitions will be used by us in accordance with our privacy policy. You should always read our privacy policy in addition to these General Terms and the Specific Terms. All entrants may have their details removed from our database by contacting us or via the unsubscribe messages in emails sent by us. If details are removed prior to the conclusion of the Competition and/or award of prize(s), entrants will forfeit their right to claim any prizes.

9.2 If you are required to submit a third party’s personal information to enter or participate in a Competition, you must ensure that the person whose details you submit has given their consent for you to provide us with their details.

9.3 It is a condition of entry to all our Competitions that we have the right to publish the first name, hometown of Competition entrants and winners.

9.5 Entrants, particularly prizewinners, may be required to participate in photo, recording, video and/or filming session(s). You agree that we shall have the right to use all the resulting publicity materials in any media and in any manner we see fit, unless you advise us at the time of entering the Competition that you wish to retain your anonymity. If you elect for anonymity, we may not be able to include you in certain Competitions. This includes providing these materials to our third party prize providers for the purposes of promoting their association with the Competition and awarding the relevant prizes.

9.6 No fees shall be payable to any entrant in relation to the use of publicity materials.

9.7 Further details of how any personal data will be used are set out in our privacy policy.

10. PHOTOGRAPHS AND VIDEOS

10.1 If a Competition requires entrants to submit a photograph and/or video clip to enter or participate in a Competition:
a. entrants warrant that they are the person in the photograph or video and/or they have prior consent from all persons in the photograph or video to submit it as part of their entry;
b. entrants agree that we have the right to publish and communicate to the public the Photographs in any media without restriction or limitation throughout the world and not only for the purposes of the Competition;
c. entrants acknowledge that we may edit the photographs or video in our sole discretion;
d. entrants agree that we have the right to use names, likenesses and other personal information submitted in conjunction with the photograph or video;
e. entrants agree not to bring any actions, suits, claims and demands against us in respect of defamation or any infringement or violation of any personal and/or property rights of any sort from our use of their Photograph or video;
f. entrants unconditionally waive their right to seek or obtain an injunction to prevent or restrict our use of the Photographs; and
g. entrants aged under 18 shall have obtained the consent of a parent or a guardian (and will provide us with the contact details we need should we wish to verify this).

11. PRIZE DRAWS

11.1 Where any prize is awarded via a prize draw, prizewinners will be chosen at random from all qualifying entries within twenty eight (28) days of the Competition closing date.

11.2 If we become aware that the same person has been selected as a prizewinner more than once, we will draw another name.

12. COPYRIGHT

12.1 By entering our Competitions all entrants:
a. assign to us all rights (including present and future copyright) in their entry and their publicity materials in all media (including, without limitation, the internet) and whether in existence now or created in the future;
b. agree not to assert any moral rights in respect of their entry and the publicity materials (wherever and whenever such rights are recognised) against Lyalvale Express Limited, its assigns, licensees and successors in title;
c. undertake to us that their entry is not in breach of any third party intellectual property rights and will not contain anything, which is defamatory, indecent, harassing or threatening and that they will indemnify us for any loss, damage or liability arising should this turn out not to be true. If relevant, we reserve the right, but not the obligation (and without limiting entrants’ warranty and indemnity as set out above), to screen, filter and/or monitor information provided by the entrant and to edit, refuse to distribute or remove the same;
d. Confirm that they have the right, power and authority to grant the rights set out above and that they have obtained all consents and permissions necessary to grant us the same.

12.2 For the avoidance of doubt, all rights in the name and title of the Competition and the format rights for the Competition are our sole property and we may exploit the same our absolute discretion.

13. MINORS

13.1 If any prizewinner is a child or young person (i.e. under the age of 18) we may require that the terms and conditions applicable to the Competition (including these General Terms) be signed by the prizewinner’s parent or legal guardian before the prize is awarded. Any such prize may at our discretion be awarded to the prizewinner’s parent or legal guardian.

13.2 Holiday prizes are not available to persons under the age of 18 without written consent from a parent or legal guardian and unless accompanied by a parent or legal guardian.

13.3 Where entrants or prize winners are required by us to sign a release or other document before participating in a Competition and/or redeeming a prize and the entrant and/or prize winner is under the age of 18 years, such document must be signed by that person’s parent or legal guardian prior to their participation in the Competition and/or the prize being awarded.

14. TAMPERING AND OTHER MATTERS

If for any reason any Competition is not capable of running as planned as a result of any (including but not limited to) technical failures, unauthorised intervention, computer virus, mobile network failure, tampering, fraud or any other causes beyond our control which corrupt or affect the administration, security, fairness, integrity or proper conduct of a Competition, we reserve the right to cancel, terminate, modify or suspend the Competition and/or any draw/s or judging related to the Competition and/or to disqualify any individual who (whether directly or indirectly) causes (or has caused) the problem.

15. LEAVE FOR PARTICIPATION

Obtaining time off work and/or study or related activities to participate in a Competition and/or take a prize will be the sole and absolute responsibility of each contestant.

16. TERMINATION OF COMPETITION

Lyalvale Express Limited may vary the terms of, or terminate, a Competition at any time at its absolute discretion if reasonably required to do so. Termination or variation of a competition is without liability to any contestant or other person. The Promoter will not award the prize if the Competition is terminated.

17. DECISIONS FINAL

17.1 All our decisions relating to the Competition and/or redemption of the prizes are final. No discussions or correspondence with entrants or any other person will be entered into.
17.2 Tiebreakers, disputes, conflicts, questions or concerns will be managed by us and, if required by law, by an independent adjudicator.
17.3 Where a Competition involves voting, the accuracy of the pooled results received and published by us will be deemed to be final and binding and no correspondence will be entered into.

18. FAILURE TO ENFORCE TERMS AND CONDITIONS

A failure by us to enforce any one of the terms and conditions in any instance(s) will not give rise to any claim or right of action by any entrant or prize winner, nor shall it be deemed to be a waiver of any of our rights in relation to the same.

19. EXCLUSION OF LIABILITY

19.1 Except as specifically set out herein and to the maximum extent permitted by law, all conditions, warranties and representations expressed or implied by law are hereby excluded.

19.2 To the fullest extent permitted by law, we hereby exclude and shall not have any liability to any entrant or prizewinner in connection with or arising out of any Competition howsoever caused, including for any costs, expenses, forfeited prizes, damages and other liabilities, provided that nothing herein shall operate so as to limit or exclude our liability for personal injury or death caused by our negligence. For the avoidance of doubt, this paragraph 19.2 shall also apply in respect of any prize provided by a third party provider.

19.3 In the event that any provision of these General (or any Specific) Terms are held to be illegal, invalid, void or otherwise unenforceable, it shall be severed from the remaining provisions which shall continue in full force and effect.

20. LAWS

These General Terms (and any Specific Terms) shall be construed in accordance with and governed by the laws of England and Wales.